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TRUSTED TEAM OF CREATORS

Let Our Experts Handle Your ESG Content

Our experienced team takes away the pain of creating sustainability-centric content through our network of 200+ hand-vetted professionals globally.

  • Blogs & Articles

  • Sustainability Reports

  • Corporate Videos

  • Brand Designs

  • Social Media Marketing

  • Graphics & Animation

Check Out Our Services

COMMON QUERIES

Frequently Asked Questions

Are you a marketplace like Fiverr?

WiyldCarbon.com is different from marketplaces like Fiverr. While we offer a range of digital marketing services similar to those on Fiverr, we are a specialised content agency that eliminates the tyranny of choice. Since you deal with single interface instead of wading through loads of different freelancers, it saves you hundreds of hours over a period. It ensures high-quality, tailored solutions to meet your unique ESG and communication requirements.

Who is going to work on my order?

Your order will be handled by one of our 300+ hand-vetted creators located across the world. We carefully select each creator based on their expertise and their ability to deliver high-quality, tailored content that meets your specific ESG and communication needs.

Do you offer bulk discounts?

Yes, we do offer discounts for clients with larger projects or ongoing requirements. Our team is committed to providing competitive pricing and customised solutions when needed, to meet your specific needs. Please subscribe to our newsletter to access discount coupons. We run exciting marketing offers from time to time, and are updated on the website regularly. If you anticipate regular requirements, consider subscription model.

Are my payments secure? 

Data security is of utmost importance to us. That's why we've partnered with Stripe, a global leader in online payment processing. Stripe has been audited by a PCI-certified auditor and holds a PCI Service Provider Level 1 certification, which is the highest standard in the payments industry. Learn more about Stripe's security measures here. PCI DSS is the global security standard for all entities that store, process, or transmit cardholder data and/or sensitive authentication data.

What happens to refund when I cancel?

Our client retention rate is almost 100%. However, we do understand that at times it is unavoidable. So, each service has its own terms for refunds and cancellations, which can be found in the service description. Please review the specific terms for the service you've selected to understand the refund process and applicable conditions upon cancellation. Typically, the amount is credited back to your original payment method within a specified timeframe.

How do I reach out for any help/support?

For assistance and support, please visit our contact us page on our website. You can reach out via email or live chat as well, and our dedicated support team will be eager to address your concerns and guide you through any challenges you may face.

How do I accept the delivery?

We understand that files shared on emails might get lost. At Wiyld Carbon, we prioritise a personalised digital experience for our clients. To ensure a seamless and consistent experience across all devices, we offer an exclusive dashboard with secure login access. This user-friendly platform allows you to manage your projects and stay connected with our team, wherever you are. You can access all the data & files ordered on the platform, including all the invoices.

Can I give feedback to the team?

Absolutely! You can provide feedback to our team directly through the same user-friendly dashboard. This streamlined communication process enables you to share your thoughts and collaborate with our team, ensuring the final deliverable aligns with your expectations and requirements.

How does subscription model works?

Our subscription model caters to clients with regular content needs, including blogs, videos, eBooks, and reports. Signing up for a subscription service offers convenience, saving time and effort. With a consistent content schedule, a dedicated team, and customised solutions tailored to your preferences, we guarantee your ongoing requirements are efficiently and effectively addressed, ensuring your satisfaction. Give us the brief and relax while we create the magic.

Do you also offer advisory services?

Yes, we offer advisory services for clients seeking an alternative to traditional PR and marketing communication strategies. Our strategies are designed based on thousands of conversations we had over the years with the CXOs. As a purpose-driven, full-service global digital marketing firm, we specialise in esg-centric communications strategy and content creation. Our expertise ensures your message aligns with your values and resonates with your target audience.

Is content aligned with the latest sustainability trends and regulations?

Yes, our content is aligned with the latest sustainability trends and regulations. Our team of experts closely follows industry developments and stays up-to-date with evolving ESG standards. We ensure that the content we create is not only relevant and accurate but also adheres to the most recent guidelines and best practices in the field of sustainability. It also depends on the quality of brief we receive.

Can I speak to a human?

While we have created help articles and live chat options, there are times when one-on-one conversations are needed. We know it and offer a 15-minute no-obligation call. To book click here. For immediate support use our chat option.

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